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Privacy Notice

Last Updated: 18th November 2025

This Privacy Notice describes how NT Sport Horses (NTSH) collects, uses, and shares your Personal Data when you visit or make a booking/purchase from www.ntsportshorses.com (the “Site”) or engage with our services (lessons, clinics, training).

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1. The Data Controller and Contact Details

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NT Sport Horses is the Data Controller responsible for your Personal Data.

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  • ​Trading Name: NT Sport Horses (NTSH)

  • Contact: Nick Turner

  • Email: info@ntsportshorses.com

  • Postal Address: 2 Brydges Place, London WC2N 4HP, United Kingdom

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2. Personal Data We Collect and How We Use It

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We collect two main types of information: Information you provide to us (Order/Booking Data) and Information collected automatically (Device/Usage Data).

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2A. Information You Provide (Booking/Order Data)

This information is collected when you place an order, make a booking, sign up for a newsletter, or contact us.

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Downloadable PDF here: 

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Category of Data

Specific Data Collected

Purpose of Processing

Lawful Basis for Processing (UK GDPR)

Identity/Contact Data

Name, Email address, Phone number, Billing/Shipping address.

To fulfil your booking/order (lessons, clinics, merchandise) and communicate essential information about the service (e.g., cancellation notice, location details).

Contract (Necessary for the performance of a contract with you).

Financial Data

Payment information (credit card numbers, only captured and processed by a third-party processor, not stored by NTSH).

To process your payment and complete the financial transaction for services rendered.

Contract (Necessary for the performance of a contract with you).

Marketing Data

Your preferences for receiving marketing from us.

To send you updates, news, and promotional offers relating to NTSH services (lessons, clinics).

Consent (You have explicitly opted-in) or Legitimate Interest (Existing customers).

Lesson/Event Data

Notes on rider level, horse details, specific goals/health warnings (if relevant to the lesson).

To provide a safe, effective, and tailored coaching/training service.

Contract and/or Legitimate Interest (For safety and service optimization).

2B. Information Collected Automatically (Device/Usage Data)

When you visit the Site, this information is automatically collected.

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Downloadable PDF here: 

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Technology

Specific Data Collected

Purpose of Processing

Lawful Basis for Processing (UK GDPR)

Device/Usage Info

IP address, browser type, time zone, website pages viewed, referring sites.

To secure the site (screen for fraud/risk), perform website analytics, and improve site operation.

Legitimate Interest (To run and secure our business and website).

Cookies/Tracking

Data files placed on your device, log files, web beacons, tags, and pixels.

To understand how visitors use the Site, assess marketing success, and deliver targeted advertising (where consented).

Consent (For non-essential cookies and targeted advertising) or Legitimate Interest (For essential site functionality).

3. Sharing Your Personal Data (Third Parties)

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We share your Personal Data with the following categories of third parties to help us run our business and provide services:

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  • Website/E-commerce Platform: Wix to power our online store. You should review their privacy policy https://www.wix.com/about/privacy.

  • Analytics Providers: Google Analytics, to help us understand how customers use the Site.

  • Payment Processors: Such as PayPal or Stripe, to securely handle payment transactions. We only transmit data necessary to process the payment; we do not store full credit card details.

  • Legal Compliance: We may share your Personal Data if required to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

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4. International Data Transfers

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As we utilise global services like Google Analytics and US-based e-commerce platforms Wix, your Personal Data will be transferred to and processed in countries outside of the United Kingdom and the European Economic Area (EEA), including the United States and Canada.

 

We ensure that such transfers are protected by using safeguards such as Standard Contractual Clauses (SCCs) or relying on the recipient country's "Adequacy Regulations" as determined by the UK government, to ensure your data receives the same level of protection as in the UK/EEA.

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5. Your Data Protection Rights (UK & EU Residents)

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Under the UK GDPR, you have the following rights regarding your Personal Data. If you wish to exercise any of these rights, please contact us using the details in Section 1. We will respond to your request within one calendar month.

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Downloadable PDF here: 

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Right

Description

Right to be Informed

The right to be provided with clear, transparent, and easily understandable information about how we use your data (this Privacy Notice serves this purpose).

Right of Access (SAR)

The right to request a copy of the personal data we hold about you (a Subject Access Request).

Right to Rectification

The right to have inaccurate or incomplete data we hold about you corrected or completed.

Right to Erasure

The right to request that we delete or remove your personal data where there is no compelling reason for its continued processing (the "Right to be Forgotten").

Right to Restrict Processing

The right to 'block' or suppress the further use of your data in certain circumstances.

Right to Data Portability

The right to obtain your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller.

Right to Object

The right to object to certain types of processing, including processing based on legitimate interests and direct marketing.

Rights related to Automated Decision Making and Profiling

The right not to be subject to a decision based solely on automated processing (including profiling) which produces legal or similarly significant effects on you. (NTSH does not currently use such processing).

Opting Out of Targeted Advertising

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You can opt out of targeted advertising through the following links:

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6. Data Retention and Security

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  • Data Retention: We will maintain your Order/Booking Information for our records only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, including for the purpose of satisfying any legal, accounting, or reporting requirements (e.g., tax records).

  • Security: We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect and process, including using industry-standard security practices for our website and payment systems.

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7. Changes to This Privacy Notice

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We may update this Privacy Notice from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of the policy will be revised accordingly.

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8. Complaints and Contact

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If you have any questions or complaints about this Privacy Notice or our data practices, please contact us first.

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If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

  • ICO Website: https://www.ico.org.uk

  • ICO Contact Details: Available on their website.

  • Analytics Providers: Google Analytics, to help us understand how customers use the Site.

  • Payment Processors: Such as PayPal or Stripe, to securely handle payment transactions. We only transmit data necessary to process the payment; we  full credit card details.

  • Legal Compliance: We may share your Personal Data if required to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

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